Why Your Refrigerator Isn't Cooling Properly

Published on March 5, 2024 | Appliance Care
Refrigerator troubleshooting

A refrigerator that isn't cooling properly can lead to spoiled food and costly waste. Understanding the most common causes can help you identify simple fixes or determine when it's time to call a professional repair service.

Quick Checklist: Simple Fixes to Try First

  • Check that the refrigerator is plugged in properly
  • Ensure the temperature controls haven't been accidentally adjusted
  • Verify that vents inside aren't blocked by food items
  • Make sure the door seals are closing completely
  • Listen for the compressor running (should cycle on and off)

Common Causes and Solutions

1. Dirty Condenser Coils

Symptoms: Refrigerator runs constantly but doesn't cool effectively

Solution: Clean the coils located at the back or bottom of your refrigerator:

  • Unplug the refrigerator
  • Remove the back panel or front grille
  • Use a vacuum cleaner or brush to remove dust and debris
  • Clean every 6-12 months for optimal performance

2. Faulty Door Seals

Symptoms: Cool air escaping, frost buildup, higher energy bills

Test: Close a piece of paper in the door - if it slides out easily, the seal is bad

Solution:

  • Clean seals with warm soapy water
  • Check for tears or warping
  • Replace damaged seals (professional installation recommended)

3. Overcrowding

Symptoms: Uneven cooling, some areas warmer than others

Solution:

  • Remove excess items to allow air circulation
  • Keep vents clear of obstructions
  • Don't block the air return at the back of shelves
  • Fill only 75% of available space

4. Incorrect Temperature Settings

Optimal Settings:

  • Refrigerator: 3-4°C (37-40°F)
  • Freezer: -18°C (0°F)
  • Allow 24 hours for temperature changes to take effect

5. Blocked Air Vents

Symptoms: Freezer works but refrigerator section is warm

Solution:

  • Locate air vents inside the refrigerator
  • Remove items blocking the vents
  • Ensure at least 2 inches clearance around vents
  • Check for ice buildup blocking vents

When to Call a Professional

Contact a repair technician if:

  • Compressor isn't running at all
  • Strange noises coming from the refrigerator
  • Water leaking inside or outside
  • Ice maker not working
  • Temperature fluctuations continue after basic troubleshooting
  • Frequent cycling on and off
  • Burning smell or electrical issues

Signs of Serious Problems

⚠️ Stop using and call immediately if:

  • Electrical sparks or burning smells
  • Refrigerant leaks (oily residue, chemical smell)
  • Compressor extremely hot to touch
  • Significant water pooling

Preventive Maintenance Tips

Keep your refrigerator running efficiently with regular maintenance:

  • Clean condenser coils every 6 months
  • Check and clean door seals monthly
  • Keep vents clear of obstructions
  • Don't overload the refrigerator
  • Check temperature settings regularly
  • Replace water filters as recommended
  • Keep the exterior clean and dust-free

Energy Efficiency Tips

A well-maintained refrigerator is more energy-efficient:

  • Set appropriate temperatures (not too cold)
  • Keep the refrigerator 75% full for optimal efficiency
  • Allow hot foods to cool before refrigerating
  • Minimize door opening time
  • Check door seals regularly
  • Position away from heat sources

Professional Refrigerator Repair

Our experienced technicians can diagnose and repair all refrigerator issues, from simple fixes to complex component replacements. We service all major brands and provide warranty on repairs.

Schedule Repair Service